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481 Latrobe Terrace, Geelong, VIC 3220 Get Directions

URGENT SAFETY RECALL - TAKATA AIRBAG

Following advice from Groupe PSA, Citroën Australia wishes to advise that vehicles sold under the Citroën and DS marques are fitted with affected Takata airbags sourced from European production facilities and are subject to mandatory recall.

Approximately, 3,292 Citroën and DS vehicles are fitted with Takata derived airbags including:

MAKE AND MODEL YEAR

(PRODUCTION DATE) RECTIFICATION REQUIRED (REPLACEMENT)

CITROËN C3 V3 (A51)
(C3 A5 SERIES) 2009-2012 Driver & Passenger Airbag
CITROËN C4 V2
(C4 B7 SERIES) 2010-2012 Driver Airbag only
CITROËN DS3 
(DS3 SERIES) 2009-2012 Driver & Passenger Airbag 
CITROËN DS4 
(DS4 SERIES) 2011-2012 Driver Airbag only 
CITROËN DS5 (B81) 
(DS5 SERIES) 2011-2012 Driver Airbag only 
CITROËN C3 V3 (A51) 
(C3 A5 SERIES) 2013-2014 Driver & Passenger Airbag 
CITROËN C4 V2 
(C4 B7 SERIES)  2013-2015 Driver Airbag only 
CITROËN DS3 
(DS3 SERIES) 2013-2016 Driver & Passenger Airbag 
CITROËN DS4 
(DS4 SERIES) 2013-2015 Driver Airbag only 
CITROËN DS5 (B81) 
(DS5 SERIES) 2013-2015 Driver Airbag only 

Impacted vehicles were imported and distributed in Australia by Sime Darby Motors and Ateco between 2009 and 2016, with recall work being carried out by current Citroën importer and distributor Citroën Australia and its dealers.

On the advice of Groupe PSA, Citroën Australia can confirm that none of the recalled vehicles are fitted with Alpha airbags.

Recalls will formally commence in the coming months, with active recalls listed below. Groupe PSA urges all customers who will receive a letter notifying them of the availability of replacement parts to contact its Australian Citroën distributor, Citroën Australia, as a matter of urgency to arrange a time for their airbag inflator to be replaced. All work will be carried out free of charge.

To check whether your vehicle is subject to the Takata Airbag Recall campaign, Citroën owners should visit our Vehicle Identification Number (VIN) lookup tool here.

If your vehicle has previously had an airbag replaced following a frontal collision or for any other reason the airbag installed may be faulty and require replacement. If this is the case please contact your authorised Citroen dealer and make arrangements for the airbag to be checked free of charge.

Click here to update your details.

Customers can refer to the following Frequently Asked Questions, or contact Citroën Australia’s Customer Relations Team at erpnyy@pvgebra.pbz.nh for further information.

Do you need help in another language? For customers who do not understand English well, you can call the Telephone Interpreting Service (TIS) on 131 450 for assistance.

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service by calling 1800 555 660. For more information, visit relayservice.gov.au

Address
481 Latrobe Terrace, Geelong, VIC 3220
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